Impact of Transparency and Accountability on Trust and Intention to Donate Cash Waqf in Islamic Microfinance Institutions

Zulfikar Ali Ahmad* -  Department of Accounting, STIE YKPN Yogyakarta, Indonesia
Rusdianto Rusdianto -  Department of Accounting, Universitas Ahmad Dahlan, Indonesia

Research examining the intention of cash waqf in Islamic Microfinance institutions remain more paucity of evidence. To the best of the authors' knowledge, previous studies have still been silent on exploring the intention of cash waqf in the context of Baitul Maal wat Tamwil (BMT). Dealing with this issue, this study examines the impact of transparency and accountability perception on trust and intention to donate cash waqf in Islamic Microfinance Institutions. This study employed a survey in the form of a questionnaire to obtain the required data from 303 waqif (people who donate cash waqf) both at BMT and another nazhir waqf around the island of Java, Indonesia. Furthermore, the data were analyzed using Structural Equation Model-Partial Least Square (SEM-PLS) in two stages, i.e., measurement models and structural models. The results of data analysis portrayed that the perception of transparency provided a significant impact on trust and intention to donate cash waqf in Islamic finance institutions. It was also depicted that the level of trust positively influenced the intention to give cash waqf in Islamic finance institutions. These results offer significant contributions as fruitful insights to strengthen the transparency and accountability of Islamic microfinance institutions, particularly Baitul Maal wat Tamwil (BMT) in Indonesia.

Keywords : Accountability; Cash Waqf; Intention; Transparency; Trust

  1. Azzahra, F., & Majid, M. S. A. (2020). What Drives Muzakki to Pay Zakat at Baitul Mal? Shirkah: Journal of Economics and Business, 5(1), 27–52. https://doi.org/10.22515/shirkah.v5i1.297
  2. Badan Wakaf Indonesia. (2019). Lembaga Keuangan Syariah Penerima Wakaf Uang. https://bwi.or.id/index.php/en/tentang-wakaf/data-wakaf/lembaga-keuangan-syariah-penerima-wakaf-uang.html
  3. Baron, R. ., & Kenny, D. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategi, and Statistical Consideration. Journal of Personality and Social Psychology, 51(6), 1173–1182.
  4. Bekkers, R. (2003). Trust, Accreditation, and Philanthropy in the Netherlands. Nonprofit and Voluntary Sector Quarterly, 32(4), 596–615. https://doi.org/10.1177/0899764003258102
  5. Bhaduri, G., & Ha-Brookshire, J. E. (2011). Do transparent business practices pay? Exploration of transparency and consumer purchase intention. Clothing and Textiles Research Journal, 29(2), 135–149. https://doi.org/10.1177/0887302X11407910
  6. Budiman, A. A. (2001). Akuntabilitas Lembaga Pengelola Wakaf. Walisongo, 19(1), 75–102.
  7. Castaldo, S., Premazzi, K., & Zerbini, F. (2010). The Meaning(s) of Trust. A Content Analysis on the Diverse Conceptualizations on Business of Trust in Scholarly Research on Business Relationships. Journal of Business Ethics, 96(4), 657–668.
  8. Chaudhuri, A., & Holbrook, M. B. (2001). The Chain of Effects from Brand Trust and Brand Affect to Brand Performance : The Role of Brand Loyalty. Journal of Marketing, 65(2), 81–93.
  9. Church, A. H., & Waclawski, J. (1999). Influence behaviors and managerial effectiveness in lateral relations. Human Resource Development Quarterly, 10(1), 3–34.
  10. Cohen, J. (1992). A Power Primer. Psycological Bulletin, 112, 155–159.
  11. Cordery, C. J., & Baskerville, R. F. (2011). Charity Transgressions, Trust and Accountability. Voluntas, 22(2), 197–213. https://doi.org/10.1007/s11266-010-9132-x
  12. Cox, A. D., Cox, D., & Mantel, S. P. (2010). Consumer response to drug risk information: The role of positive affect. Journal of Marketing, 74(4), 31–44. https://doi.org/10.1509/jmkg.74.4.31
  13. Diez, E. B., & Sotorrío, L. L. (2012). The Influence of Transparency of University Social Responsibility in the Creation of Reputation. Regional and Sectoral Economic Studies, 12(3), 21–30. http://www.usc.es/economet/journals2/eers/eers1232.pdf
  14. Diniyya, A. A. (2019). Development of Waqf Based Microfinance and its Impact in Alleviating The Poverty. Ihtifaz: Journal of Islamic Economics, Finance, and Banking, 2(2), 107–123.
  15. Ebrahim, A. (2003). Accountability In Practice : Mechanisms for NGOs. World Development, 31(5), 813–829. https://doi.org/10.1016/S0305-750X(03)00014-7
  16. Edwards, M., & Hulme, D. (1996). Too close for comfort? The impact of official aid on nongovernmental organizations. World Development, 24(6), 961–973. https://doi.org/10.1016/0305-750X(96)00019-8
  17. Epstein, M. J., & Yuthas, K. (2011). The critical role of trust in microfinance success: Identifying problems and solutions. Journal of Developmental Entrepreneurship, 16(4), 477–497. https://doi.org/10.1142/S1084946711001951
  18. Fadilah, U. N. (2018). Potensi Wakaf Tunai Capai Rp 180 Triliun. Republika.Co.Id. https://www.republika.co.id/berita/dunia-islam/wakaf/18/10/16/pgovmd384-potensi-wakaf-tunai-capai-rp-180-triliun
  19. Fard, Hassan D., & Rostamy, A. A. A. (2007). Promoting public trust in public organizations: Explaining the role of public accountability. Public Organization Review, 7(4), 331–344. https://doi.org/10.1007/s11115-007-0041-4
  20. Fard, Hassan Danaee, & Rostamy, A. A. A. (2007). Promoting public trust in public organizations: Explaining the role of public accountability. Public Organization Review, 7(4), 331–344. https://doi.org/10.1007/s11115-007-0041-4
  21. Farwell, M. M., Shier, M. L., & Handy, F. (2018). Explaining Trust in Canadian Charities: The Influence of Public Perceptions of Accountability, Transparency, Familiarity and Institutional Trust. Voluntas, 12(1), 46-53. https://doi.org/10.1007/s11266-018-00046-8
  22. Flood, M. D., Huisman, R., Koedijk, K. G., & Mahieu, R. J. (1999). Quote disclosure and price discovery in multiple-dealer financial markets. Review of Financial Studies, 12(1), 37–59. https://doi.org/10.1093/rfs/12.1.37
  23. Garcia, S. M. (2002). Power and the illusion of transparency in negotiations. Journal of Business and Psychology, 17(1), 133–144. https://doi.org/10.1023/A:1016204417910
  24. Gillespie, N. A., & Mann, L. (2004). Transformational leadership and shared values: The building blocks of trust. Journal of Managerial Psychology, 19(6), 588–607. https://doi.org/10.1108/026839404
  25. Grimmelikhuijsen, S. (2012). Linking transparency, knowledge and citizen trust in government: an experiment. International Review of Administrative Sciences, 78(1), 50–73. https://doi.org/10.1177/0020852311429667
  26. Hair, J., Hult, C., & Sartstedt, M. (2013). A Primer on PArtial Least Squares Structural Equation MOdelling (PLS-SEM). Sage.
  27. Handayani, R. P., & Kurnia, T. (2015). Analisis persepsi masyarakat kota bogor terhadap wakaf tunai bogor people perception analysis to the cash waqf. Jurnal Syarikah, 1(2), 61–70.
  28. Haneef, M. A., Muhammad, A. D., Pramanik, A. H., & Mohammed, M. O. (2014). Integrated Waqf Based Islamic Microfinance Model (IWIMM) for Poverty Alleviation in OIC Member Countries. Middle-East Journal of Scientific Research, 19(2), 286–298. https://doi.org/10.5829/idosi.mejsr.2014.19.2.12565
  29. Hasan, R., Hassan, M. K., & Rashid, M. (2019). Mediating Role of Trust in Cash Waqf Donations. In Revitalization of Waqf for Socio-Economic Development, Volume II (pp. 293–317). Springer International Publishing. https://doi.org/10.1007/978-3-030-18449-0_15
  30. Huda, N., Anggraini, D., Rini, N., Hudori, K., & Mardoni, Y. (2014). Akuntabilitas sebagai Sebuah Solusi Pengelolaan Wakaf. Jurnal Akuntansi Multiparadigma, 5(3). https://doi.org/10.18202.
  31. Hyndman, N., & Mcconville, D. (2018). Trust and accountability in UK charities : Exploring the virtuous circle. The British Accounting Review, 50(2), 227-237. doi.org/10.1016/j.bar.2017.
  32. Ihsan, H., & Ibrahim, S. H. H. M. (2011). WAQF accounting and management in Indonesian WAQF institutions: The cases of two WAQF foundations. Humanomics, 27(4), 252–269. https://doi.org/10.1108/08288661111181305
  33. Jahansoozi, J. (2006). Organization-stakeholder relationships: exploring trust and transparency. Journal of Management Development, 25(1), 942–955.
  34. Johari, F., Alias, M. H., Shukor, S. A., Wahab, K. A., Aziz, M. R. A., Ahmad, N., Zulkefli, Z. K., Hussin, F. A., & Ibrahim, P. (2015). Factors that Influence Repeat Contribution of Cash Waqf in Islamic Philanthropy. Malaysian Accounting Review, 14(No. 2), 55–78.
  35. Jordan, J. S., Peek, J., & Rosengren, E. S. (2000). The market reaction to the disclosure of supervisory actions: Implications for bank transparency. Journal of Financial Intermediation, 9(3), 298–319. https://doi.org/10.1006/jfin.2000.0292
  36. Kang, J., & Hustvedt, G. (2014). Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility. Journal of Business Ethics, 125(2), 253–265. https://doi.org/10.1007/s10551-013-1916-7
  37. Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38(7), 732–742. https://doi.org/10.1016/j.indmarman.2008.02.005
  38. Larsson, R., Bengtsson, L., Henriksson, K., & Sparks, J. (1998). The Interorganizational Learning Dilemma : Collective Knowledge Development in Strategic Alliances. Organization Science, 9(3), 285–305.
  39. Madhavan, A., Porter, D., & Weaver, D. (2005). Should securities markets be transparent? Journal of Financial Markets, 8(3), 265–287. https://doi.org/10.1016/j.finmar.2005.05.001
  40. Mahanani, Y. (2019). Kolaborasi Wakaf di Lembaga Keuangan Mikro Syariah Indonesia. Sharianews.Com. https://sharianews.com.
  41. Mokthar, M. Z. (2016). Perceptions of Universiti Sains Malaysia Muslim Staff on Factors Influencing their Intention to Perform Cash Waqf. Journal of Islamic Studies and Culture, 4(2), 101–108. https://doi.org/10.15640/jisc.v4n2a11
  42. Mokthar, M. Z. (2018). Perceptions of Universiti Sains Malaysia Muslim Staff on Factors Influencing their Intention to Perform Cash Waqf. International Journal of Academic Research in Business and Sosial Science, 8(5), 877–887. doi.org/10.15640/jisc.v4n2a11
  43. Morgan, R. M., & Hunt, S. D. (1994). Theory of Relationship Marketing. Journal of Marketing, 58(3), 20–38. https://doi.org/10.1177/1356766710391135
  44. Musa, S. O., & Salleh, M. C. M. (2018). Proposing a Model for Entrepreneurship Development: The Role of Entrepreneurs' Cash Waqf Intention. Journal of Islamic Monetary Economics and Finance, 4(1), 183–204. https://doi.org/10.21098/jimf.v4i1.764
  45. Oladapo, H. B., Norma, S. M., Mustafa, O. M., & Gapur, O. (2017). Cash Waqf as an Alternative Panacea to Poverty Alleviation, An Overview of Human Development in Nigeria. Turkish Journal of Islamic Economics, 4(2), 83–90. https://doi.org/10.26414/tujise.2017.4.2.83-90
  46. Osman, A. F., Mohammed, M. O., & Fadzil, A. (2015). Factor Influencing Cash Waqf Giving Behavior : A Revised Theory Of Planned Behavior. Journal of Global Business and Social Entrepreneurship (GBSE), 11(2), 33–48.
  47. Pirson, M., & Malhotra, D. (2011). Foundations of organizational trust: What matters to different stakeholders? Organization Science, 22(4), 1087–1104. doi.org/10.1287/orsc.1100.0581
  48. Ranaweera, C., & Prabhu, J. (2003). The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting. International Journal of Service Industry Management, 14(3), 374–395. doi.org/10.1108/0956423.
  49. Rawlins, B. (2008). Measuring the Relationship Between Organizational Transparency and Trust. Roles and Scopes of Public Relations, 13(2), 33-41.
  50. Richins, M. L. (1983). Negaive Word of-Mouth by Dissatisfied Consumers : A Pilot Study. Journal of Marketing, 47, 68–78.
  51. Rifqi, L. H. (2018). Community Empowerment through Islamic Microfinances: Perceptions in Comparison. Shirkah: Journal of Economics and Business, 2(1), 67-86. https://doi.org/10.22515/shirkah.v2i1.35
  52. Saifuddin, F., Kayadibi, S., Polat, R., Fidan, Y., & Kayadibi, O. (2014). The role of cash aqf in poverty alleviation: Case of Malaysia. Kuala Lumpur International Business, Economics and Law Conference 4 (KLIBEL4), 1(June), 272–289.
  53. Sanyinna, A. Y., Osman, M. F., & Omar, H. H. (2017). Sustainable Poverty Alleviation through Integration of Waqf and Microfinance : A Case Study of Sokoto State, Nigeria. International Journal of Business and Technopreneurship, 7(3), 273–306.
  54. Sargeant, A., & Lee, S. (2002). Individual and Contextual Antecedents of Donor Trust in the Voluntary Sector. Journal of Marketing Management, 18(December), 9-19. https://doi.org/10.1362/0267257022780679
  55. Sargeant, A., & Lee, S. (2004). Trust and relationship commitment in the United Kingdom voluntary sector: Determinants of donor behavior. Psychology and Marketing, 21(8), 613–635. https://doi.org/10.1002/mar.20021
  56. Schnackenberg, A. K., & Tomlinson, E. C. (2016). Organizational Transparency: A New Perspective on Managing Trust in Organization-Stakeholder Relationships. Journal of Management, 42(7), 1784–1810. doi.org/10.1177/0149206314525.
  57. Serva, M. A., Fuller, M. A., & Mayer, R. C. (2005). The reciprocal nature of trust: A longitudinal study of interacting teams. Journal of Organizational Behavior, 26(6), 625–648. https://doi.org/10.1002/job.331
  58. Shirazi, N. S. (2014). Integrating Zakat and Waqf into the Poverty Reduction Strategy of the IDB Member Countries. Islamic Economic Studies, 22(1), 79–108. doi.org/10.12816/0004131
  59. Sloan, M. F. (2009). The Effects of Nonprofit Accountability Ratings on Donor Behavior. Nonprofit and Voluntary Sector Quarterly, 38(2), 220–236.
  60. Swift, T. (2001). Trust, reputation and corporate accountability to stakeholders. Business Ethics: A European Review, 10(1), 16–26. https://doi.org/10.1111/1467-8608.00208
  61. Yumna, A., & Clarke, M. (2009). Integrating zakat and Islamic charities with microfinance initiative in the purpose of poverty alleviation in Indonesia. 8th International Conference on Islamic Economics and Finance, 1–18. http://conference.qfis.edu.qa/
  62. Zabri, M. Z. M., & Mohammed, M. O. (2018). Examining the behavioral intention to participate in a Cash Waqf-Financial Cooperative-Musharakah Mutanaqisah home financing model. Managerial Finance, 44(6), 809–829.
  63. Zhu, K. (2004). Information transparency of business-to-business electronic markets: A game-theoretic analysis. Management Science, 50(5), 670–685. doi.org/10.1287/mnsc.1040.0226

Shirkah: Journal of Economics and Business
Published by Faculty of Islamic Economics and Business (FEBI)
Institut Agama Islam Negeri Surakarta, Indonesia
Jln. Pandawa No. 1, Pucangan, Kartasura, Central Java, Indonesia, 57168
Phone: +62271-781516
Website: http://shirkah.or.id/new-ojs/index.php/home
Email: shirkahiainsurakarta@gmail.com

P-ISSN :2503-4235 | E-ISSN : 2503-4243

This ejournal system and it's contents licensed under
a Creative Commons Attribution-NonCommercial 4.0 International License