Articles

Customer Loyalty in Government-Owned Hospitality Services: The Roles of Marketing Mix, Service Quality, Image, and Satisfaction

Lelo Sintani (1), Meylinda Sukmani (2), Planoko Januardo (3)
(1) Faculty of Economics and Business, University of Palangka Raya, Kalimantan Tengah, Indonesia
(2) Faculty of Economics and Business, University of Palangka Raya, Kalimantan Tengah, Indonesia
(3) Regional Finance and Asset Agency, Kalimantan Tengah, Indonesia, Indonesia
DOI : 10.22515/shirkah.v11i3.1209
Abstract View : 315     PDF downloads: 113

PDF

398-419

From Resources to Performance: How Social and Intellectual Capital Drive MSME Innovation

Ahmad Yani (1), Aripin Aripin (2), Harry Wiyanto (3)
(1) Sekolah Tinggi Manajemen LABORA, Jakarta, Indonesia
(2) Sekolah Tinggi Manajemen LABORA, Jakarta Indonesia, Indonesia
(3) Sekolah Tinggi Manajemen LABORA, Jakarta , Indonesia
DOI : 10.22515/shirkah.v11i3.1262
Abstract View : 127     PDF downloads: 40

PDF

420-442